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TYLER ALLAN |
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Tacoma, Washington 98408 - USA
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SKILLS |
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Excellent organization and customer service.
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OBJECTIVE |
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To obtain a job that will utilize my skills, provide growth, and challenges.
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WORK EXPERIENCE |
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Emerald Queen Casino |
January 2008 - Present |
| Night Auditor | |
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Provide excellent customer service to all casino patrons. Answer multi-line phone. Money and credit transactions. Balance all revenue for current day and send to accounting. Lastly, ensure the day closes with no variances and correct all variances that occur.
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Brenco Enterprises LLC. |
September 2007 - January 2008 |
| Marketing and Sales | |
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Market and sell a variety of different products. Working from home so being a self starter is essential to my success. Research new and upcoming products that the public considers high in demand. Answer and post information about products and direct traffic to various websites. Lastly keep updated information on sales and clients.
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Extended Stay Hotels, Fife, Washington |
February 2007 - August 2007 |
| Guest Service Representative | |
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Answer phones and make reservations while following a detailed script to maximize reservations. Credit and cash transactions. Ensure guest satisfaction by providing friendly service and resolving guest issues. Perform a night audit and properly close the front desk. Seeking out old and new clients by calling and reminding them of your hotel.
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Arter Painting Inc., Tacoma, Washington |
June 2006 - February 2007 |
| Office Professional | |
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General office duties which included answering phones, billing, mailing out invoices, advising customers on services, appointment setting, filing, and some bookkeeping. Lastly, being the face of the company to all clients and ensuring our clients were pleased with our services.
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Dairy Queen Restaurant, Tacoma, Washington |
February 2006 - May 2006 |
| Shift Manager | |
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Supervising staff members. Ensuring labor cost, portion control, and sales goals were met. Balancing tills and changing out tills during the day. Closing the restaurant at the end of the day and making sure customer issues were resolved. Most importantly projecting an image of professionalism for customers and team morale.
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EDUCATION |
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Tacoma Community College, Tacoma, Washington |
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General Education Equivalent |
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